Contrary to popular belief, MacOS is still susceptible to malware. Luckily, finding the best free antivirus for Mac isn't all that difficult, and there are a number of great solutions to pick from. Aug 05, 2019 Malwarebytes for Mac is a popular and respected anti-malware tool for Mac that can help to clear a Mac of malware, ransomware, and viruses. While users can follow some simple tips to protect a Mac from viruses and trojans, and MacOS is fairly secure as-is from malware, junk ware, and adware, many Mac users often ask how they can scan their Mac for adware or for viruses.
How to remove 'apple.com-scan[.]live' from Mac?
What is 'apple.com-scan[.]live'?
apple.com-scan[.]live is a scam website designed to trick people into downloading a potentially unwanted application (PUA) called Cleanup-My Mac. The site displays a fake virus alert stating that the Mac computer is infected with some viruses that should be removed immediately. This website (or apps promoted though it) should not be trusted. Typically, apple.com-scan[.]live is visited when people are redirected to it by PUAs already installed on their systems. These apps usually feed users with advertisements and gather information relating to their browsing habits.
apple.com-scan[.]live first displays a pop-up window stating that it has detected a trojan virus (e.tre456_worm_osx) and urges visitors to begin the repair process immediately. When this pop-up is closed, the website itself encourages visitors to scan their systems by clicking the 'Scan Now' button. It then states that the system is infected with three viruses that it has detected: two malware infections and one phishing/spyware computer infection that can cause data and financial loss. To avoid any possible damage, users are encouraged to scan their systems within five minutes. When the 'Scan Now' button is clicked, it starts to run a fake virus scan. When finished, it displays scan results stating that it has detected the Tapsnake, CronDNS, and Dubfishicv viruses. The apple.com-scan[.]live website encourages people to download the Advanced Mac Cleaner application by clicking the 'REMOVE VIRUSES NOW' button, however, this actually leads to download of Cleanup-My Mac. Note that apple.com-scan[.]live and apps promoted should not be trusted.
Generally, installed PUAs also serve users with various intrusive advertisements such as pop-ups, banners, coupons, surveys, and others. Once clicked, these ads open dubious, potentially malicious websites or run scripts designed to download and install other unwanted applications. In summary, clicking ads displayed by PUAs (or on dubious pages) can lead to unwanted installations or even computer infections. PUAs can also perform data tracking when installed. They gather information relating to browsing habits such as IP addresses, geolocations, entered search queries, ULRs of visited sites, and so on. Developers share the details with other parties - potentially, cyber criminals. These misuse the data to generate revenue. If installed, PUAs cause problems with privacy, browsing safety, and can even lead to identity theft.
Name | 'Apple.com-scan.live' virus |
Threat Type | Mac malware, Mac virus. |
Serving IP Address | 94.237.87.169 |
Sibling Domains | mail.com-scan[.]live |
Symptoms | Your Mac became slower than normal, you notice the presence of dubious/unwanted applications, you see unwanted pop-up ads, you are redirected to dubious websites. |
Distribution methods | Deceptive pop-up ads, potentially unwanted applications, spam email campaigns. |
Damage | Internet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information, possible malware infections. |
Removal | To eliminate Apple.com-scan.live virus our malware researchers recommend scanning your computer with Combo Cleaner. ▼ Download Combo Cleaner Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner. |
There are many untrustworthy, scam websites similar to apple.com-scan[.]live that are designed to trick people into downloading and installing unwanted applications. Some examples are 'Apple.com-repair[.]live', 'Your Mac is heavily damaged! https://heyever633.weebly.com/format-ssd-for-mac.html. (33.2%)', and 'Mac OS X Is Infected (4) By Viruses'. Do not to trust these pages or to download the software that they are designed to promote.
How did potentially unwanted applications install on my computer?
PUAs can be installed through clicked intrusive ads (that are capable of executing particular scripts), however, they are also downloaded and installed together with other, regular software. This happens when developers use a deceptive marketing method called 'bundling'. They do not disclose information about bundled/additionally-included programs and hide them in 'Custom', 'Advanced', or other similar settings of the download or installation set-ups. Furthermore, people often cause unwanted installations and downloads when they leave available setup settings unchanged.
How to avoid installation of potentially unwanted applications?
Avoid downloading software (especially if it is free) from unofficial or untrustworthy websites, using torrents, eMule or other Peer-to-Peer networks, or third party downloaders. Download using official sources (websites) and direct links. Do not leave available 'Custom', 'Advanced', and other similar options of the download/installation setup unchecked. Avoid clicking ads displayed on dubious pages, since they often lead to adult dating, pornography, gambling, and other, similar untrustworthy websites. If redirects happen without clicking ads, or ads appear continually, check all extensions, add-ons, and plug-ins installed on the browser and programs on the computer. Remove any unwanted/suspicious applications immediately. If your computer is already infected with PUAs, we recommend running a scan withCombo Cleaner Antivirus for macOS to automatically eliminate them.
Screenshot of apple.com-scan[.]live website pop-up error:
Text presented in apple.com-scan[.]live pop-up window:
IMMEDIATE ACTION REQUIRED
We have detected a trojan virus (e.tre456_worm_osx) on your Mac.
Press OK to begin the repair process.
We have detected a trojan virus (e.tre456_worm_osx) on your Mac.
Press OK to begin the repair process.
Screenshot of the apple.com-scan[.]live website encouraging users to download the Advanced Mac Cleaner application. In fact, the 'REMOVE VIRUSES NOW' button leads to download of the Cleanup-My Mac app:
Text presented in this page:
DOWNLOAD REQUIRED
Your Mac is heavily damaged! (33.2%)
Please download the Advanced Mac Cleaner application to remove 3 Viruses from your Mac.
VIRUS INFORMATION
Virus Name: Tapsnake; CronDNS; Dubfishicv
Risk: HIGH
Infected Files: /os/apps/hidden/os-component/X/snake.icv; /os/local/conf/keyboard/retype.icv..
REMOVE VIRUSES NOW
VIRUS REMOVAL
Application: Advanced Mac Cleaner
Rating: 9.9/10
Price: Free
Your Mac is heavily damaged! (33.2%)
Please download the Advanced Mac Cleaner application to remove 3 Viruses from your Mac.
VIRUS INFORMATION
Virus Name: Tapsnake; CronDNS; Dubfishicv
Risk: HIGH
Infected Files: /os/apps/hidden/os-component/X/snake.icv; /os/local/conf/keyboard/retype.icv..
REMOVE VIRUSES NOW
VIRUS REMOVAL
Application: Advanced Mac Cleaner
Rating: 9.9/10
Price: Free
Screenshot of Cleanup-My Mac unwanted application:
Quick menu:
- STEP 1. Remove PUA related files and folders from OSX.
- STEP 2. Remove rogue extensions from Safari.
- STEP 3. Remove rogue add-ons from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
Video showing how to remove potentially unwanted applications promoted using 'apple.com-scan[.]live' pop-up scam:
Potentially unwanted applications removal:
Remove potentially unwanted applications from your 'Applications' folder:
Click the Finder icon. In the Finder window, select 'Applications'. In the applications folder, look for 'MPlayerX', 'NicePlayer', or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Free scanner checks if your computer is infected. To remove malware, you have to purchase the full version of Combo Cleaner.
Remove 'apple.com-scan.live' virus related files and folders:
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder..
Check for adware-generated files in the /Library/LaunchAgents folder:
In the Go to Folder.. bar, type: /Library/LaunchAgents
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.
Check for adware generated files in the /Library/Application Support folder:
In the Go to Folder.. bar, type: /Library/Application Support
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.
Check for adware-generated files in the ~/Library/LaunchAgents folder:
In the Go to Folder bar, type: ~/Library/LaunchAgents
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.
Check for adware-generated files in the /Library/LaunchDaemons folder:
In the Go to Folder.. bar, type: /Library/LaunchDaemons
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, 'com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click 'Start Combo Scan' button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays 'no threats found' - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
'Apple.com-scan.live' virus removal from Internet browsers:
Remove malicious extensions from Safari:
Remove 'apple.com-scan.live' virus related Safari extensions:
Open Safari browser, from the menu bar, select 'Safari' and click 'Preferences..'.
In the preferences window, select 'Extensions' and look for any recently-installed suspicious extensions. When located, click the 'Uninstall' button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious plug-ins from Mozilla Firefox:
Macbook Pro Virus Scan
Remove 'apple.com-scan.live' virus related Mozilla Firefox add-ons:
Open your Mozilla Firefox browser. At the top right corner of the screen, click the 'Open Menu' (three horizontal lines) button. From the opened menu, choose 'Add-ons'.
Choose the 'Extensions' tab and look for any recently-installed suspicious add-ons. When located, click the 'Remove' button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
Remove malicious extensions from Google Chrome:
Remove 'apple.com-scan.live' virus related Google Chrome add-ons:
Open Google Chrome and click the 'Chrome menu' (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose 'More Tools' and select 'Extensions'.
In the 'Extensions' window, look for any recently-installed suspicious add-ons. When located, click the 'Trash' button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
The Your Mac Is Infected With Popup Adware Virus pop-up alert is a misleading advertising that created in order to force you into calling the fake Apple Support Service. If you keep receiving those “Your Mac Is Infected With Popup Adware Virus” popups every time when you surf the World Wide Web with the FF, Safari and Chrome, then it is possible your web-browser has been hijacked with the obnoxious adware (also known as ‘ad-supported’ software). Once installed, it will display lots of unwanted pop up advertisements or change the browser’s settings to show ads on all web pages that you’re opening in the internet browser, even on those web-sites where before you did not see any ads. We recommend you to clean you MAC OS from adware and thus remove “Your Mac Is Infected With Popup Adware Virus” fake alerts. Follow the instructions below ASAP. It’ll remove all annoying pop up advertisements and protect your computer from more harmful applications and trojans.
The “Your Mac Is Infected With Popup Adware Virus” pop-up alert is a misleading advertising like shown above
It is not a good idea to have an undesired application such as the adware that cause those “Your Mac Is Infected With Popup Adware Virus” fake alerts to appear. The reason for this is simple, it doing things you don’t know about. Even worse, the adware can collect lots of your privacy information which may be later transferred to third parties. You don’t know if your home address, account names and passwords are safe.
The adware that causes multiple misleading “Your Mac Is Infected With Popup Adware Virus” alerts and pop ups, is the part of the software that is used as an online promotional tool. It’s developed with the sole purpose to open dozens of advertisements, and thus to promote the goods and services in an open web browser window. Moreover, the ‘ad supported’ software can substitute the legitimate advertising links on misleading or even banners that can offer to visit malicious sites. The reason is simple, many advertisers agree on any ways to attract users to their web sites, so the authors of adware, often forcing users to click on an advertising link. For each click on a link, the makers of the adware receive income.
Therefore it’s very important to follow the steps below sooner. The step by step tutorial will allow you to remove ad supported software as well as clean your machine from the “Your Mac Is Infected With Popup Adware Virus” popup scam. Samsung flow for mac. What is more, the few simple steps below will help you remove other malicious apps such as unwanted toolbars and browser hijackers, which can be installed onto computer along with the adware.
How to remove “Your Mac Is Infected With Popup Adware Virus” popup warnings
We can assist you delete “Your Mac Is Infected With Popup Adware Virus” from your browsers, without the need to take your MAC OS to a professional. Simply follow the removal guide below if you currently have the unwanted adware on your computer and want to remove it. If you’ve any difficulty while trying to delete the ‘ad supported’ software which cause misleading “Your Mac Is Infected With Popup Adware Virus” pop up warnings to appear, feel free to ask for our assist in the comment section below. Certain of the steps will require you to reboot your machine or exit this web-site. So, read this guide carefully, then bookmark or print it for later reference.
To remove “Your Mac Is Infected With Popup Adware Virus”, use the steps below:
- Manual “Your Mac Is Infected With Popup Adware Virus” fake alerts removal
- How to automatically delete “Your Mac Is Infected With Popup Adware Virus” popup
Manual “Your Mac Is Infected With Popup Adware Virus” fake alerts removal
Read this “How to remove” section to know how to manually delete adware that cause misleading “Your Mac Is Infected With Popup Adware Virus” fake alerts to appear. Even if the instructions does not work for you, there are several free malicious software removers below that can easily handle such adware that cause misleading “Your Mac Is Infected With Popup Adware Virus” popup warnings to appear.
Remove questionable programs using the Finder
Some PUPs, browser hijacking software and adware can be removed by uninstalling the free applications they came with. If this way does not succeed, then looking them up in the list of installed software in Finder. Use the “Move to Trash” command in order to remove them.
- Open the Finder.
- Click “Applications”.
- It will display a list of all programs installed on the machine.
- Scroll through the all list, and uninstall questionable and unknown applications. Pay maximum attention to the program you installed last.
- Drag the dubious application from the Applications folder to the Trash.
- Empty Trash.
Remove “Your Mac Is Infected With Popup Adware Virus” popup warnings from FF
If the Mozilla Firefox web-browser program is hijacked, then resetting its settings can help. The Reset feature is available on all modern version of Firefox. A reset can fix many issues by restoring Mozilla Firefox settings like default search provider, new tab page and homepage to its default state. It will save your personal information such as saved passwords, bookmarks, and open tabs.
First, open the FF and press button. It will open the drop-down menu on the right-part of the internet browser. Further, press the Help button () as shown on the image below.
In the Help menu, select the “Troubleshooting Information” option. Another way to open the “Troubleshooting Information” screen – type “about:support” in the browser adress bar and press Enter. It will show the “Troubleshooting Information” page as displayed on the image below. In the upper-right corner of this screen, click the “Refresh Firefox” button.
It will open the confirmation prompt. Further, click the “Refresh Firefox” button. The Firefox will begin a procedure to fix your problems that caused by the adware that cause misleading “Your Mac Is Infected With Popup Adware Virus” popup to appear. When, it is finished, click the “Finish” button.
Remove “Your Mac Is Infected With Popup Adware Virus” popup scam from Safari
If you find that Safari browser settings such as startpage, search engine and newtab having been replaced by adware which created to show misleading “Your Mac Is Infected With Popup Adware Virus” fake alerts within your web-browser, then you may restore your settings, via the reset internet browser procedure.
Click Safari menu and select “Preferences”.
It will open the Safari Preferences window. Next, click the “Extensions” tab. Look for unknown and suspicious add-ons on left panel, select it, then press the “Uninstall” button. Most important to remove all unknown addons from Safari.
Once complete, click “General” tab. Change the “Default Search Engine” to Google.
Find the “Homepage” and type into textfield “https://www.google.com”.
Remove “Your Mac Is Infected With Popup Adware Virus” pop up warnings from Google Chrome
Like other modern browsers, the Chrome has the ability to reset the settings to their default values and thereby recover the browser’s settings like new tab, startpage and default search engine that have been replaced by the ad-supported software that cause misleading “Your Mac Is Infected With Popup Adware Virus” pop-up scam to appear.
Open the Google Chrome menu by clicking on the button in the form of three horizontal dotes (). It will open the drop-down menu. Choose More Tools, then press Extensions.
Carefully browse through the list of installed extensions. If the list has the plugin labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following steps: Remove Google Chrome extensions installed by enterprise policy otherwise, just go to the step below.
Open the Google Chrome main menu again, click to “Settings” option.
Scroll down to the bottom of the page and click on the “Advanced” link. Now scroll down until the Reset settings section is visible, as shown on the image below and click the “Reset settings to their original defaults” button.
Confirm your action, click the “Reset” button.
How to automatically delete “Your Mac Is Infected With Popup Adware Virus” popup
If you are unsure how to delete “Your Mac Is Infected With Popup Adware Virus” fake alerts easily, consider using automatic adware removal applications which listed below. It will identify the adware that cause misleading “Your Mac Is Infected With Popup Adware Virus” popup to appear and remove it from your MAC for free.
Apple Malware Removal
How to remove “Your Mac Is Infected With Popup Adware Virus” with MalwareBytes Free
Remove “Your Mac Is Infected With Popup Adware Virus” popup warnings manually is difficult and often the adware is not completely removed. Therefore, we advise you to run the MalwareBytes that are completely clean your machine. Moreover, the free application will allow you to delete malware, PUPs, toolbars and browser hijacker infections that your Apple Mac can be infected too.
Visit the following page to download MalwareBytes.
Malwarebytes Anti-malware (Mac)
10222 downloads
Author: Malwarebytes
Category: Security tools
Update: July 10, 2018
10222 downloads
Author: Malwarebytes
Category: Security tools
Update: July 10, 2018
After the downloading process is complete, close all windows on your MAC. Further, start the saved file. Follow the prompts.
The MalwareBytes Anti Malware will automatically start and you can see its main window as displayed on the screen below.
Next, click the “Scan Now” button . MalwareBytes Anti-Malware tool will start scanning the whole machine to find out ad-supported software that causes multiple misleading “Your Mac Is Infected With Popup Adware Virus” alerts and pop ups. Depending on your MAC OS, the scan may take anywhere from a few minutes to close to an hour. During the scan MalwareBytes AntiMalware (MBAM) will find threats present on your computer.
After the scanning is finished, MalwareBytes Anti Malware will show you the results. Make sure all items have ‘checkmark’ and click “Remove Selected Items” button.
The MalwareBytes Free will begin to remove ad supported software that cause misleading “Your Mac Is Infected With Popup Adware Virus” pop-up scam to appear.
Use AdBlocker to stop “Your Mac Is Infected With Popup Adware Virus” and stay safe online
It’s also critical to protect your web-browsers from malicious pages and advertisements by using an ad blocking program such as AdGuard. Security experts says that it will greatly reduce the risk of malicious software, and potentially save lots of money. Additionally, the AdGuard can also protect your privacy by blocking almost all trackers.
Visit the following page to download the latest version of AdGuard for Mac.
AdGuard for Mac download
1981 downloads
Author: © Adguard
Category: Security tools
Update: January 17, 2018
1981 downloads
Author: © Adguard
Category: Security tools
Update: January 17, 2018
Once downloading is done, start the downloaded file. You will see the “Setup Wizard” screen. Follow the prompts.
Each time, when you start your machine, AdGuard will launch automatically and block pop ups, sites such as “Your Mac Is Infected With Popup Adware Virus”, as well as other harmful or misleading web-sites.
Prevent “Your Mac Is Infected With Popup Adware Virus” popup warnings from installing
The ad supported software usually come in the composition, together with various free software. Most often, it can be bundled within the installers from Softonic, Cnet, Soft32, Brothersoft or other similar web pages. So, you should run any files downloaded from the World Wide Web with great caution, read the User agreement, Software license and Terms of use. In the process of installing a new program, you should choose a Manual, Advanced or Custom setup option to control what components and third-party programs to be installed, otherwise you run the risk of infecting your MAC OS with an ad-supported software which shows misleading “Your Mac Is Infected With Popup Adware Virus” popup on your MAC system.
To sum up
After completing the step-by-step guidance outlined above, your machine should be clean from adware which causes misleading “Your Mac Is Infected With Popup Adware Virus” fake alerts on your web-browser and other malware. The Firefox, Safari and Chrome will no longer reroute you to various unwanted web-sites similar to “Your Mac Is Infected With Popup Adware Virus”. Unfortunately, if the step-by-step instructions does not help you, then you have caught a new adware, and then the best way – ask for help in our Spyware/Malware removal forum.
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